word documents and hp printer

[Johnjj1]

I have problem between MS Word and my Envy printer - I cannot get documents to print with an inserted picture m- the picture prints in a smaller size, not the size/place I have set in the document.  Never had problem like this before - only started when I switched to the new computer

[Dragon-Fur · Accepted solution]

@Johnjj1 

In general, your printer is unaware of what it is printing.

Image / Document content is translated to Printer Language so the printer can transfer the data to paper.

Data might be correct - and might not - the printer simply passes along what it finds / translates.

Some places to check...

Preferences - Correct odd / wrong-sized Image Sizes (for example, when printed from Word)

Control Panel > icon view > Devices and Printers > Right-Click on your printer > Printing Preferences >

Tab Layout > Click Advanced > Switch OFF HP Real Life Technologies

What else?

Copy / Paste does not respect always boundaries.

"Fix the image" as it appears in your Word Document

If you do not already have a copy of the image file, create a file from the image in your Word document.

Open your Word document

Right-Click on the Image

Use "Save-As" and save the image as a .jpg file on your computer.

Pay attention to the folder in which you save the file...

Use Insert > Pictures and insert the image file into your Word document.

Right-Click on the image (after it is placed in the document)

Adjust the Size and Position to move the image inside the document boundaries.

What else?

Line spacing can get you into trouble, though when the other settings are correct, it is not always necessary to set / adjust the line spacing (before / after) the image placement to "single space" (as opposed to Normal).

What else?

Adjust the Image Size and Quality in Word

If it is only the "one" image that is misbehaving, you likely do not have to change this setting...

Word document > File > Options > Advanced

In Section Image Size and Quality

CHECK Do not compress images in file

and

Select a Default Resolution

For example, 330 ppi or 150 ppi

A lower number creates a less dense image (and slightly reduces overall file size).

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

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Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Support Home

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[Johnjj1]

Thank you very much for your help - all seems to be working well now.

Regards

John

[Dragon-Fur]

@Johnjj1 

Excellent.

You are welcome.

Stay Safe!

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

If the answer helped resolve your issue, Click "Accept as Solution" .