cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
Johnjj1
Level 2
17 7 0 0
Message 1 of 4
296
Flag Post

Solved!

word documents and hp printer

HP Recommended
Envy 32 a009na
Microsoft Windows 10 (64-bit)

I have problem between MS Word and my Envy printer - I cannot get documents to print with an inserted picture m- the picture prints in a smaller size, not the size/place I have set in the document.  Never had problem like this before - only started when I switched to the new computer

1 ACCEPTED SOLUTION

Accepted Solutions
Dragon-Fur
Level 16
Level 16
34,429 26,580 3,178 10,232
Message 2 of 4
Flag Post
HP Recommended

@Johnjj1 

 

In general, your printer is unaware of what it is printing.

Image / Document content is translated to Printer Language so the printer can transfer the data to paper.

Data might be correct - and might not - the printer simply passes along what it finds / translates.

 

Some places to check...

 

Preferences - Correct odd / wrong-sized Image Sizes (for example, when printed from Word)

 

Control Panel > icon view > Devices and Printers > Right-Click on your printer > Printing Preferences >

Tab Layout > Click Advanced > Switch OFF HP Real Life Technologies

 

 

What else?

Copy / Paste does not respect always boundaries.

 

"Fix the image" as it appears in your Word Document

 

If you do not already have a copy of the image file, create a file from the image in your Word document.

Open your Word document

Right-Click on the Image

Use "Save-As" and save the image as a .jpg file on your computer.

Pay attention to the folder in which you save the file...

 

Use Insert > Pictures and insert the image file into your Word document.

 

Right-Click on the image (after it is placed in the document)

Adjust the Size and Position to move the image inside the document boundaries.

 

What else?

 

Line spacing can get you into trouble, though when the other settings are correct, it is not always necessary to set / adjust the line spacing (before / after) the image placement to "single space" (as opposed to Normal).

 

What else?

 

Adjust the Image Size and Quality in Word

 

If it is only the "one" image that is misbehaving, you likely do not have to change this setting...

 

Word document > File > Options > Advanced

In Section Image Size and Quality

CHECK Do not compress images in file

and

Select a Default Resolution

For example, 330 ppi or 150 ppi

A lower number creates a less dense image (and slightly reduces overall file size).

 

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Support Home

Enter the name of your HP device

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

 

Dragon-Fur

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3
Dragon-Fur
Level 16
Level 16
34,429 26,580 3,178 10,232
Message 2 of 4
Flag Post
HP Recommended

@Johnjj1 

 

In general, your printer is unaware of what it is printing.

Image / Document content is translated to Printer Language so the printer can transfer the data to paper.

Data might be correct - and might not - the printer simply passes along what it finds / translates.

 

Some places to check...

 

Preferences - Correct odd / wrong-sized Image Sizes (for example, when printed from Word)

 

Control Panel > icon view > Devices and Printers > Right-Click on your printer > Printing Preferences >

Tab Layout > Click Advanced > Switch OFF HP Real Life Technologies

 

 

What else?

Copy / Paste does not respect always boundaries.

 

"Fix the image" as it appears in your Word Document

 

If you do not already have a copy of the image file, create a file from the image in your Word document.

Open your Word document

Right-Click on the Image

Use "Save-As" and save the image as a .jpg file on your computer.

Pay attention to the folder in which you save the file...

 

Use Insert > Pictures and insert the image file into your Word document.

 

Right-Click on the image (after it is placed in the document)

Adjust the Size and Position to move the image inside the document boundaries.

 

What else?

 

Line spacing can get you into trouble, though when the other settings are correct, it is not always necessary to set / adjust the line spacing (before / after) the image placement to "single space" (as opposed to Normal).

 

What else?

 

Adjust the Image Size and Quality in Word

 

If it is only the "one" image that is misbehaving, you likely do not have to change this setting...

 

Word document > File > Options > Advanced

In Section Image Size and Quality

CHECK Do not compress images in file

and

Select a Default Resolution

For example, 330 ppi or 150 ppi

A lower number creates a less dense image (and slightly reduces overall file size).

 

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Support Home

Enter the name of your HP device

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

 

Dragon-Fur

View solution in original post

Was this reply helpful? Yes No
Johnjj1
Author
Level 2
17 7 0 0
Message 3 of 4
Flag Post
HP Recommended

Thank you very much for your help - all seems to be working well now.

Regards

John

Was this reply helpful? Yes No
Dragon-Fur
Level 16
Level 16
34,429 26,580 3,178 10,232
Message 4 of 4
Flag Post
HP Recommended

@Johnjj1 

 

Excellent.

 

You are welcome.

 

Stay Safe!

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

Dragon-Fur

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation