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08-11-2021 01:38 PM - edited 08-11-2021 02:26 PM
Edit: I entered safemode and got rid of malwarebytes but could not find java so I have included the error message that always pops up when I turn on my computer.
08-12-2021 11:23 AM
The specific example you provided indicated a component of Discord has been corrupted. This kind of corruption is an early sign of a failing disk, and if you are getting these kinds of problems an an ongoing basis, that pretty much confirms a failing disk.
So, let's check that first, because if it is failing, it would need to be replaced and there is no point then in doing anything else until we confirm that.
If your PC is new enough to support UEFI, you can use these steps to test the HDD (Hard Disk Drive): http://support.hp.com/us-en/document/c00439024
If not, to check the HDD you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) Press the Function key for testing the hard drive (usually F2) and let it run.
If the drive checks out OK, then report that and I can provide you options for reinstalling Windows on your PC.
Please note that if your model has an SSD instead of an HDD, these diagnostics might not work properly.
I am a volunteer and I do not work for, nor represent, HP
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