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HP Recommended
Microsoft Windows 11

We are trying to connect 2 4k screens on an Hp Pro 400 G9

First one connect to the Displayport everything ok but for the second either usb-c with an adaptator or HDMI, 4k is  not working

Is somebody succeed with 2 4k monitors on this product?

2 REPLIES 2
HP Recommended

@M3Soft73 

 

The specs says you can connect up to 3 displays but it only has

 

  • 1 audio-out;
  • 1 power connector;
  • 1 RJ-45;
  • 1 HDMI 1.4;
  • 3 SuperSpeed USB Type-A 5Gbps signaling rate;
  • 1 DisplayPort™ 1.4;
  • 2 USB Type-A 480Mbps signaling rate

 

I can't find its USB-C port on the list. You can use

 

Monitor 1: use a direct DP 1.4 cable (DP to HDMI2 may work)

Monitor 2: Uing a DisplayLink Certified USB-A to HDMI cable such as

         

                   https://www.amazon.com.au/Plugable-Ultra-High-Definition-Graphics-Multiple-3840x2160/dp/B00NQCFXGA

 

Note: You won't have refresh rate over 60Hz.

 

Regards.

BH
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HP Recommended

Thanks Banhien

Yes i have a usb -c in front 

My model is 6A7V6EA

3 ports USB 3.2 Gen 2 Type-A, vitesse de transfert de 10 Gb/s

1 port USB 3.2 Gen 2 Type-C, vitesse de transfert de 10 Gb/s

1 prise audio universelle avec prise en charge des casques CTIA

But i would try your solution, i don t understand why the HDMI port is not working in 4k but..

 

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