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- HP Community
- Desktops
- Desktop Video, Display and Touch
- 2 second freezes after APU driver installed

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08-11-2020 10:33 AM
I recently had a HD failure and put a new 1TB HD in my pc and since I reinstalled windows 10 64bit every time I try to install the apu graphics driver from AMD website it freezes every couple of seconds until I roll back to the basic Microsoft display driver. It also does it it if I let windows updates and finds the driver for me. I have not added any upgrades in the form of RAM and no changes have been made a part from the hard drive. Not sure what the issue is and would appreciate any help in this matter.
AMD Beema A6-6310: Integrated AMD Radeon R4 Series Graphics
08-13-2020 05:58 PM
Welcome to the HP support community.
Try to update the driver from the HP support webpage,
Here is the direct link for the display adapter:- Click here
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
08-14-2020 02:43 PM
I understand your concerns.
Please perform the system file check.
1) Select Start, and in the search box, enter Command Prompt. Press and hold (or right-click) Command Prompt (Desktop app) from the search results and select Run as administrator.
2) Enter DISM.exe /Online /Cleanup-image /Restorehealth (note the spaces before each "/").
3) Enter sfc /scannow (note the space between "sfc" and "/").
Have a nice day!!