21kd Flat screen monitor

[Bhima]

Hello,

I connected a recently purchased 21kd flat screen monitor to a HP Pavilion 9696C Desktop PC (running Windows 98) using VGA cable. Nothing shows up on the monitor other than HP logo. The monitor screen says VGA is active. I don't have any other monitor for this desktop PC. Please advise how to fix this issue.

Thanks. 

[Echo_Lake]

@Bhima

Welcome to HP Forums,  

This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂

I see that you're unable to connect to the flat screen monitor from HP Pavillion desktop pc, 
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

• Have you tried these settings earlier or this is the first-time setup?

While you respond to that, I recommend you to perform the following steps to isolate the issue and arrive at a fix:

1. Select a connection type based on your second monitor.

   • Monitor: VGA  or DVI  cable

   • TV: Video (composite)  or S-video  cable

   • High Definition TV: DVI  or HDMI  cable

2. Connect the TV or monitor to the computer using the cable you chose.

3. Connect a power cable to the TV or monitor, and then turn it on.

4. TV connections only: Change the TV video input source to match the video source connection from the computer (Line-1, Video-1, HDMI, etc.). Refer to documents that came with the TV for instructions.

   Depending on the TV, the image quality might not be as good as that of a monitor.

5. Turn on the computer.

Hope this helps! Keep me posted for further assistance.

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!