22xw monitor flickers with windows 10

[BREKS]

I have a brand new built computer with 3 HP 22xw monitors attached via display and vga. my issue is that whenever loading videos or scrolling webpages, the displays flicker. this only occured since upgrading to windows 10. assumed it was the pc and after exstensive diagnostic of fresh windows install, new drivers, other monitors, new monitor cables. it all led to these 3 monitors. my issue only happens to monitors connected via the hdmi ports. wondering if there is a known fix out there? 

[Riddle_Decipher]

@BREKS

Thank you for joining HP Forums. 

I'll be glad to help you 🙂 

As I understand 22xw monitor flickers with windows 10

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Have you attempted to install the display drivers?

Have you checked any related HP Forums posts to resolve your concern?

While you respond to that, here's a few steps you could try:

Start the computer with a VGA cable, connect the HDMI and then disconnect the VGA cable to check if the HDMI continues to work if it doesn't update the BIOS, video card and chipset drivers using the hp website: Click here

Keep me posted, 

If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers! 

Good Luck. 

[BREKS]

I have reinstalled the drivers. As well as followed the instructions you listed above. The hdmi works. Unless it seems that a page needs to refresh, thsts when it flickers for a bit. Doesnt do it in video games however.

[Riddle_Decipher]

@BREKS

You've done a remarkable job performing the steps suggested earlier, great work 🙂 

And don't worry, as we should be able to fix this up with a few more steps and I'll be with you until we ensure this issue is fixed. 

If the issue doesn't occur during games and yet appears while refreshing the page,

I recommend you reduce the FPS to 60ghz and try again.

Step 1: First, Right click on the free area on the desktop, then click on “Display Settings”.

Step 2: Now, Click on the “Advanced settings”.

Step 3: Go to the “Monitor” panel.

Step 4: Under the Monitor settings, set “Screen refresh rate” and press “OK”.

Step 5: If you want to set the screen resolution as well, then click on “Adapter” and select “List All Modes”.

Step 6: From the list of modes, select the screen resolution and its corresponding refresh rate will set automatically. Then click on “OK” button.

Feel free to post your query for any other assistance as well, 

It's been a pleasure interacting with you and I hope you have a good day ahead.

If you wish to show appreciation for my efforts,  

mark my post as Accepted Solution. 

And click on the Purple Thumbs up icon at the bottom of my comment. 

Regards, ​​​​​​​

[BREKS]

My monitors have alaway been set to 60 Hertz refresh rate.

[Riddle_Decipher]

@BREKS

Thank you for replying with this overwhelming and detailed response 😉 

I appreciate your time and efforts,

Perhaps, you could try reducing the refresh rate a little more than usual and check if the issue persists,

Also, did you try connecting one monitor at a time to check if the issue occurs? (i suggest you do that if you haven't).

If the issue persists, though you've done the above,

you might want to consider updating the BIOS, Chipset and video card drivers using the HP website (If you haven't already).

Next, start button Open Task Manager by pressing the Ctrl+Shift+Esc keys on the keyboard at the same time. If that doesn't work, Right-Click Start button in the lower-left corner of your screen and then select Task Manager.

• If Task Manager doesn't flicker, an app is probably causing the problem.
• If Task Manager does flicker, a display driver is probably causing the problem.

If the issue persists, you may want to reinstall the windows as the last resort: Click here for details.

Feel free to post your query for any other assistance as well, 

It's been a pleasure interacting with you and I hope you have a good day ahead.

If you wish to show appreciation for my efforts,  

mark my post as Accepted Solution. 

And click on the Purple Thumbs up icon at the bottom of my comment. 

Regards, 

[BREKS]

I will try reducing the refresh rate. I have done one monitor at a time and it still flickers. Have updated the drivers. Only does this with hp monitors. I will change the refresh rate and see what happens

[Riddle_Decipher]

@BREKS

Thank you for the replying,

Please take your time and get back to me with the results,

I'll be awaiting your response and would be glad to help.

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,

[BREKS]

I changed the screen refresh rate to 50 hertz with no positive results.

[Riddle_Decipher]

@BREKS

Thank you for posting on the HP Support Forums, 

This is one of those rare scenarios that haven't been identified as of now,

Hence, I have brought your issue to the attention of an appropriate team within HP. 

They will contact you shortly and likely request information from you in order to look up your case details or product serial number. 

Please look for a private message from an identified HP contact.

Additionally, keep in mind not to publicly post personal information (such as serial numbers and case details). 

If you wish to show appreciation for my efforts to help you out, mark my post as Accepted Solution. 

And click on the Purple Thumbs up icon at the bottom of my comment. 

Regards,