cancel
Showing results for 
Search instead for 
Did you mean: 
OMAPH
New member
2 1 0 0
Message 1 of 7
1,671
Flag Post

Solved!

2nd Monitor flashing black & refreshing radomnly

HP Recommended
ProDesk 400 G2 MiniPC
Microsoft Windows 10 (64-bit)

Problem with Intel Graphics driver, 26.20.100.7156.  This driver will make 2nd monitor flash, go black then refresh randomly. 

 

Solution is reverting back to previous graphics version.  Processor Graphics is Intel HD Graphics 530. 

 

My issue is newer bad driver keeps reinstalling.  How do I completely remove this bad driver?  I've done Add/Remove but that does not work. 

 

Hey HP this graphics driver does not work so fix it. 

1 ACCEPTED SOLUTION

Accepted Solutions
scottfer4
Level 1
2 2 1 1
Message 5 of 7
Flag Post
HP Recommended

I fixed it rolling back to a previous graphic driver driver version and hiding the new Intel update with the tool wushowhide.diagcab 


View solution in original post

6 REPLIES 6
scottfer4
Level 1
2 2 1 1
Message 2 of 7
Flag Post
HP Recommended

I have the very same error with 4 Prodesk 600 G2 SFF.

0 Kudos
LFN25
New member
1 1 0 0
Message 3 of 7
Flag Post
HP Recommended

I have the same problem with 8 HP Prodesk 800

0 Kudos
Cziggy
New member
1 1 0 0
Message 4 of 7
Flag Post
HP Recommended

I have two reported cases with the EliteDesk 800 G2 with the exact same issue. If I uninstall the Intel Graphics Driver, it will auto reinstall later that night regardless. Anyone found any workaround or resolution?

0 Kudos
scottfer4
Level 1
2 2 1 1
Message 5 of 7
Flag Post
HP Recommended

I fixed it rolling back to a previous graphic driver driver version and hiding the new Intel update with the tool wushowhide.diagcab 


View solution in original post

OMAPH
Author
New member
2 1 0 0
Message 6 of 7
Flag Post
HP Recommended

Like Scottfer4 states:  Uninstall driver, restart computer, run wushowhide utility, and hide the Update. 

0 Kudos
Bayard0
New member
1 1 0 0
Message 7 of 7
Flag Post
HP Recommended

I have the same issues with my 800 G3 running W10 1903 with the same driver 26.20.100.7156

 

I went and upgraded the driver from Intel's website

Now I am running 26.20.100.7463 and no longer have the black flashing issues.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation