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HP Recommended
HP Pavilion All-in-One PC 27-d0000i (7RC38AV)

I need to add 3rd display (HDMI)  but   the adapters USB-C to HDMI I've been used seem to be not working properly then 3rd display is not recognized by the system.

According to what I know USB-C is 3.2 so able to drive video signals, right?

Is there any  specific setting related USB-C to be performed?

Do I need some specific docking station to make my USB-C connected to a display?

Thanks in advance 

 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @LucaM1,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing issues with your HP Pavilion All-In-One PC 27-D0000i (7RC38AV) wherein the external monitor is not getting detected through USB-C port.

 

The USB 3.2 Gen 1 Type-C (5 Gbps data rate) is not a thunderbolt port. Hence, it cannot be connected to a monitor. 

 

You may check the motherboard specifications from this Weblink.

  

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.

View solution in original post

1 REPLY 1
HP Recommended

Hi @LucaM1,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing issues with your HP Pavilion All-In-One PC 27-D0000i (7RC38AV) wherein the external monitor is not getting detected through USB-C port.

 

The USB 3.2 Gen 1 Type-C (5 Gbps data rate) is not a thunderbolt port. Hence, it cannot be connected to a monitor. 

 

You may check the motherboard specifications from this Weblink.

  

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.