Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎11-25-2020 01:41 PM

HP Recommended
Product: Example: Pavilion 550-295na
Operating System: Microsoft Windows 10 (64-bit)

Hi I am looking at upgrading my display screen to 4K and wondered whether this PC will support the full 4K resolution or if not what would be the maximum? I understand it has the Intel HD graphics 530 installed which it was shipped with.

 

Thanks in advance for any advice.

2 REPLIES 2

‎11-25-2020 08:26 PM

HP Recommended

@SNM99 

 

The specs of your machine is

 

                  https://support.hp.com/au-en/document/c05321160

 

 

It has 2 HDMI ports (3) at its back. But it does not say which version.  Sorry I can't tell, but it is a new generation machine therefore hope those HDMI ports are version 1.4 (which I believe they are) or above otherwise you can't use 4K monitor.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎11-26-2020 01:27 PM

HP Recommended

Hi, thank you for your reply. I have tried to find the version of the HDMI ports which I have so far been unable to do.

 

Is there a simple way to identify the version from a management utility?

 

Shaun

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.