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- HP Community
- Desktops
- Desktop Video, Display and Touch
- A black vertical line on my screen

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12-03-2021 09:17 AM
Hi, so, I have this problem with my screen and until yesterday everything was okay, but today, suddenly appear this vertical line on my screen. I thought it was a problem with my OS but after saw, it persist even when the OS was starting, I don't know what could it be. And If it's a problem with the computer screen, how this can happen? As HP all-in-one I don't know how to fix it, and the computer screen has never been harmed.
12-06-2021 10:36 AM
Hi @Carolina_bm, Welcome to the HP Support Community.
Apologies for all the inconvenience
Don't worry as I'll be glad to help,
I appreciate your efforts to try and resolve the issue, and in order to fix this issue, your computer needs to be serviced. As we have limited support boundaries in the support community as of now,
As this is a hardware issue, I'd suggest youContact HPin your region regarding the service options for your computer.
If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.
Have a great day!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.