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HP Recommended
Pavillon Gaming
Microsoft Windows 10 (64-bit)

Hi, 

I have a problem with AMd Software when I run it wrote "The version of AMD Radeon Software you have lunched is not compatible with your currenthly installed graphics driver" and I contacted AMD they tried to help me but it didn't always work so he said contact the manufacturer.

Please can someone help me 

17 REPLIES 17
HP Recommended

Hi:

 

You didn't mention what model notebook you have, but this is what I did on my HP 15-ee047nr notebook with the AMD Vega graphics adapter.

 

I used the driver from AMD, let it reset my notebook's graphics adapter and it installed the latest driver and Radeon software, and it works fine now.

 

AMD Drivers and Support for Radeon, Radeon Pro, FirePro, APU, CPU, Ryzen, desktops, laptops

 

Download and install the Auto Detect utility and it will guide you through the steps to install the latest graphics adapter.

HP Recommended

My PC is a HP Pavilion Gaming Desktop PC TG01-0000a and the problem is it's when i finish installing amd radeon software and restart my pc i only have amd link and AMD report but i don't have amd radeon software

Please help me 

HP Recommended

Does your PC have the AMD onboard graphics adapter, or does it have an add on AMD video card.

 

If it has an AMD add on video card, what model is it?

HP Recommended

yes my pc is equipped with amd graphics card integrated with the rx radeon vega 11 graphics processor

HP Recommended

Did you try the latest integrated graphics driver from HP?

 

27.20.22012.1

 

https://ftp.hp.com/pub/softpaq/sp135501-136000/sp135643.exe 

 

What I did on my notebook, was I uninstalled all of the AMD software in the control panel, restarted the PC and then used that automated AMD tool to reset my graphics, and it installed all 3 of the AMD software programs including the Radeon software.

 

They work fine.

 

I had the same problem you had.

 

Windows update did an automatic AMD graphics driver update, and it prevented the Radeon software from opening afterward.

 

Gave the same message you got...AMD Radeon Software not compatible with current driver.

HP Recommended

ok I will Try 

THanks 

HP Recommended

You're very welcome.

HP Recommended

I tried, I have uinstalled all the programs from AMD and I tried the program for a while when the packages were installed and then there is a command prompt that opens and then closes, after that I have nothing at all nothing is installed on my pc

HP Recommended

i send some picture 

installing:installinginstallingafter installingafter installing

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