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HP Recommended
Microsoft Windows 11

How do I activate the integrated camera on my e243 monitor?

1 ACCEPTED SOLUTION

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HP Recommended

Hello, @Jocke65


@Jocke65 wrote:

How do I activate the integrated camera on my e243 monitor?


To activate the integrated camera on your e243 monitor, you need to connect a USB cable between the monitor and the computer, and install the webcam driver from the HP website. Here are the steps you can follow: *Edited*

Connect an HP certified USB-C cable to the monitor and computer. If your computer does not have a USB-C port, you can use a USB-A to USB-B cable that comes with the monitor.
Press the OSD button on the monitor. Select Power Control -> Power Mode. Select Performance (no matter if USB-A or USB-C connection).
Download and run the webcam driver executable available here: HP EliteDisplay E243m 23.8-inch Monitor Software and Driver Downloads (you may need to select your region). 
Restart your computer and check if the webcam is working. You can use the Microsoft Camera app or any other software that supports webcam.

Hope this will help you.

Best regards.

View solution in original post

2 REPLIES 2
HP Recommended

Hello, @Jocke65


@Jocke65 wrote:

How do I activate the integrated camera on my e243 monitor?


To activate the integrated camera on your e243 monitor, you need to connect a USB cable between the monitor and the computer, and install the webcam driver from the HP website. Here are the steps you can follow: *Edited*

Connect an HP certified USB-C cable to the monitor and computer. If your computer does not have a USB-C port, you can use a USB-A to USB-B cable that comes with the monitor.
Press the OSD button on the monitor. Select Power Control -> Power Mode. Select Performance (no matter if USB-A or USB-C connection).
Download and run the webcam driver executable available here: HP EliteDisplay E243m 23.8-inch Monitor Software and Driver Downloads (you may need to select your region). 
Restart your computer and check if the webcam is working. You can use the Microsoft Camera app or any other software that supports webcam.

Hope this will help you.

Best regards.

HP Recommended

Thanks, now it works

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