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- HP Community
- Desktops
- Desktop Video, Display and Touch
- Adding a second monitor

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03-29-2022 11:05 AM
I have an HP EliteOne 800 G6 24 All-in-One and I am trying to add a second monitor (Acer 24" LED Widescreen Monitor.) I am using an HDMI to DVI cable. HDMI from the HP All-in-one to the DVI on the Acer. When I click on 'Detect other display,' I get the message 'We didn't find another display.' Any assistance would be greatly appreciated.
03-29-2022 11:36 AM - edited 03-29-2022 11:40 AM
hi
https://support.hp.com/us-en/product/hp-eliteone-800-g6-24-all-in-one-pc/35865676/document/c06931916
If it does not work it may be that your adapter is not suitable.
What is the exact model of your screen?
check
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04-01-2022 09:24 AM
Additional info:
Acer 24 LED Widescreen S240HL Abd
Hardware Interface: VGA
Connectivity Technology: VGA, DVI
Note: this model does NOT have HDMI port
Should I try using a VGA connection instead of DVI?
Any further assistance would be greatly appreciated.
04-01-2022 09:40 AM
Check as I showed you, the computer, has no HDMI output here
I don't have a tested DisplayPort 1.4 / dvi converter to offer, so you have to find what you need,
and it depends on the dvi type of your screen
https://www.datapro.net/techinfo/dvi_info.html
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