• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎11-04-2020 11:56 AM

HP Recommended
Product: HP Pavilion All-in-One - 24-b239
Operating System: Microsoft Windows 10 (64-bit)

I have the following ports and none seem to allow me to plug in a second monitor. Any suggestions? 

  1. USB 2.0: 2
  2. USB 3.0: 1
  3. LAN (Ethernet)
  4. HDMI out
  5. USB-C: 1
  6. USB 3.0 charging: 1
    The monitor has HDMI and VGA. 
3 REPLIES 3

‎11-04-2020 12:59 PM

HP Recommended

@Tjay2 

 

Machine has HDMI out port. A direct HDMI cable from machine to monitor should work. Please open Display and click Detect to see what it says

 

   (a) Hold down Win key then press letter I,

   (b) Select System (the first item),

   (c) Go down and click Detect.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎11-06-2020 10:26 AM

HP Recommended

When I do that it doesn't detect anything. However, when I look at my Radeon display options the monitor appears there. When I plug the second monitor in it says no signal... then HDMI input is connected. click OK to automatically switch to HDMI. But there is nowhere to click OK. lol

Was this reply helpful? Yes No

‎11-06-2020 04:23 PM

HP Recommended

I got it working and I feel really stupid.  I couldn't find the buttons on the new monitor to make the necessary changes. I have since found the appropriate button and have two screens working in extended mode. Thanks for your help. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.