Adobe Lightroom Classic tells me my Intel HD Graphics video ... - HP Support Community

thosashley · ‎09-20-2022

Adobe Lightroom Classic tells me my Intel HD Graphics video driver needs an update to 27.20.100.8476. HP website and Windows device manager don't offer this driver. Can I use the manual install at Adobe to update my driver?

Intel HD Graphics 4600

driver 8/16/18

20.19.15.5058

Prométhée · ‎09-20-2022

hi

yes in general this will not be a problem, and you have practically no choice, if hp does not offer a newer one, so follow the instructions effectively

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thosashley · ‎09-21-2022

The installation file failed with error message that my aged hardware does not meet minimum requirements. Sad. Thanks for your advice.

Prométhée · ‎09-21-2022

wrong procedure or wrong driver?
have you seen this?

https://www.youtube.com/watch?v=XmJRH31lBew

https://www.intel.com/content/www/us/en/support/articles/000005733/graphics.html

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thosashley · ‎09-21-2022

Thanks for your persistence. I get a different error message from the installer program. Rather than not validated, the exe aborts with message on adequate hardware. Does the workaround in the video still apply?

Prométhée · ‎09-22-2022

You should not use the .exe installer, but follow the workaround indication for the update
But I seem to have seen that this device was no longer in support, so no longer up to date, this may not change your problem.
in this case it may be necessary to consider installing a graphics card

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Adobe Lightroom Classic tells me my Intel HD Graphics video driver needs an update to 27.20.100.8476

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