cancel
Showing results for 
Search instead for 
Did you mean: 
Baldrik
New member
5 3 0 0
Message 1 of 5
1,680
Flag Post

Adrenalin 2020 Edition 20.2.2

HP Recommended
HP Pavilion 570-p019na
Microsoft Windows 10 (64-bit)

Slow startup. Checked Task manager and CPU 100% Radeon Software: Host Application. Made sure Windows and Radeon are both uptodate. After updating graphics driver to Adrenalin 2020 Edition 20.2.2 from[edit] computer works fine until the computer is turned off and on again and back to the same problem. Turn on again and can't even launch the Radeon software. Help!

4 REPLIES 4
Prométhée
Level 16
Level 16
4,944 4,878 538 2,145
Message 2 of 5
Flag Post
HP Recommended

Hello
sorry can be a problem with your link, it seems to be deleted by moderation.
please use only the drivers on the product page to get started:

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-570-p000-desktop-pc-series/13823514/mod...

check if there is not a hardware problem with this:

 

 

 

 



Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem





0 Kudos
Baldrik
Author
New member
5 3 0 0
Message 3 of 5
Flag Post
HP Recommended

Hi, thanks for the reply.

 

Product name: HP Pavilion Desktop PC 570-p019na

Product number: Z7C73EA#ABU

 

I've checked the drivers but I'm not sure which one I should install from hp. I'm on Windows 10 64 bit and version 1909, but there are no graphic drivers listed for 1909?

 

I've done the fast test for hardware failures and it passed fine.

 

Thanks

0 Kudos
Prométhée
Level 16
Level 16
4,944 4,878 538 2,145
Message 4 of 5
Flag Post
HP Recommended

Ok, try this :

HP Support Assistant | HP® Official Site

 



Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem





0 Kudos
Baldrik
Author
New member
5 3 0 0
Message 5 of 5
Flag Post
HP Recommended

Thanks for your help, i'll give it a go

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation