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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Video, Display and Touch
- After watching any video regularly for 2 to 3 hours the vid...

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07-11-2022 11:35 PM
I have a Hp laptop. It is maximum 2 years old. But i am facing big problem in my laptop. The problem is that after watching any video regularly for 2 to 3 hours the video starts lagging. What can i do for that. Please provide a solution. I have tried to contact hp support but failed to connect. Please solve this as i am facing a big issue..
07-11-2022 11:52 PM
Sorry to hear that you are having problems ... and I would like to help you.
(1) Update BIOS
HP Notebook System BIOS Update (Intel Processors) | F.41 Rev.A | 50.9 MB | May 16, 2022 | Download |
Why should you install the update ?
https://support.hp.com/us-en/document/ish_4123786-2338478-16
Quote: "
Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:
- An available BIOS update resolves a specific issue or improves computer performance.
- The current BIOS does not support a hardware component or a Windows upgrade.
- HP Support recommends installing a specific BIOS update.
"
(2) Install/Update
HP PC Hardware Diagnostics UEFI | 7.6.2.0 Rev.A | 42.7 MB | Jun 12, 2020 | Download |
HP Consumer Desktop / Notebook PC ME Firmware Update | 01 Rev.A | 7.7 MB | Jul 24, 2018 | Download |
NVIDIA High-Definition (HD) Graphics Driver | 25.21.14.1788 Rev.A | 664.3 MB | May 31, 2019 | Download |
(3) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)
https://support.hp.com/us-en/document/c04499777
See how it works:
https://www.youtube.com/watch?v=14GKIpGPNRM
(4) Please report your results