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‎10-24-2022 06:27 AM

HP Recommended
Product: HP Pavilion All-in-One - 27-xa0037nl
Operating System: Microsoft Windows 11

I use my HP Pavilion All-In-One as my main PC and sometimes as a monitor for my laptop. I also want to use it to stream to. When I power up the Amazon Fire TV stick I get the Fire TV logo but as the boot up animation begins the sound and video disappear and I'm left with a blank screen. The Fire TV stick works on my TV. The HDMI IN works with my laptop. I've tried another Fire TV device and the same happens. I've tried powering the TV stick from USB via a mains adaptor. Any ideas?

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3 REPLIES 3

‎10-24-2022 07:26 PM - edited ‎10-24-2022 07:30 PM

HP Recommended

Unfortunately, the firestick sends encrypted HDMI signals which the AIO cannot display.

 

You might be able to bypass the HDCP controls

maybe only for content that is not protected.

 

see if the  on screen display (OSD) has and option to enable HDCP

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‎10-25-2022 09:56 AM

HP Recommended

Thanks for that. Looks like the only solution is to buy a splitter.

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‎10-25-2022 12:25 PM

HP Recommended

HDMI to USB capture adapter can go under $10 USD

https://www.google.com/search?q=cheap+hdmi+capture+card

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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