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ict2020
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Best way to connect second monitor to NVIDIA 1650. Monitor has HDMI port and display port.

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Example: ENVY TE01-0165t
Microsoft Windows 10 (64-bit)

Tried to connect two monitors.  One with HDMI worked.  Purchased DVI-D to DisplayPort adapter cord for the other.  HDMI monitor works.  DisplayPort monitor is not detected.

 

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The_Fossette
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@ict2020,

 

I reviewed your post and I understand that you want to know the best way to connect two monitors to your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

  • What are the available interfaces on the Monitor? (Part from display port)
  • Have you tested with more than one display port adapter?
  • Are you using an active adapter or a passive adapter?

 

Meanwhile, I recommend you update the BIOS and the graphics driver from the below link and check if it helps.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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The_Fossette
HP Support Agent
HP Support Agent
29,155 29,140 1,953 2,591
Message 2 of 4
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@ict2020,

 

I reviewed your post and I understand that you want to know the best way to connect two monitors to your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

  • What are the available interfaces on the Monitor? (Part from display port)
  • Have you tested with more than one display port adapter?
  • Are you using an active adapter or a passive adapter?

 

Meanwhile, I recommend you update the BIOS and the graphics driver from the below link and check if it helps.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

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ict2020
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Thank you for your response.  My monitors had HDMI and DisplayPort inputs.  My PC had HDMI and DVI.  The HDMI to the first monitor worked fine.  For the second monitor, I purchased a DVI to DisplayPort cable, which did not work.  Prior to receiving this answer, I purchased a DVI to HDMI cable and it worked fine with no additional setup.

 

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The_Fossette
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@ict2020,

 

Perfect, I am really glad to hear that!

 

If any other questions arise, please feel free to write back to me.

 

Cheers!

The_Fossette
I am an HP Employee

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