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- HP Community
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- Re: Blank display - would like to try external monitor

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04-26-2020 02:10 PM - edited 04-26-2020 02:46 PM
Can someone tell me how to connect an external monitor to this computer please? There doesn't seem to be any appropriate ports to attach an external monitor. There are only USB ports and Memory card reader.
This is the model. HP Pavillion Touchsmart 23-h009 All in one.
https://support.hp.com/ca-en/document/c04119361
For weeks I am not able to use because I am only getting a black screen. I'm going to attach an external monitor and see if I'll get any kind of display.
The computer turns on, no beeps, LED power light on, fan is quietly going but only a black scree.
05-01-2020 04:12 PM
@hpav-user That's right this particular device does not have an HDMI, VGA or DVI connector, the only thing you can use for an external monitor is this:
The USB 3.0 Port, which may work with an HDMI/VGA or DVI to USB adapter, you can buy one at the local store,
Although, I personally suggest you check with a local tech if one works before buying it, just to be safe.
P.S: Welcome to HP Community 😉
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Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
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05-01-2020 08:23 PM
@ Riddle_Decipher,
Thanks for the response. I am looking around for a USB to HDMI adapter to try and see if connecting to a TV would bring any luck.
Right now I cannot take the computer to any technician's shop due to the lock down etc. So I'm trying to see what I can do on my own in the meantime.
Thanks again.
05-04-2020 12:55 PM
@hpav-user That seems to be the only way around this, let us know if you need anything else,
And If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.