I installed my new HP Envy desktop pc with HP Advanced Docking Monitor. The monitor itself works but the built- in camera and microphone does not work. The pc is unable to locate a camera. I contacted Windows help desk and HP support to no avail. The HP person said it was likely a faulty camera and to return it. Any other suggestions I can try?
I have the exact issue; HP Elitedesk Top and 2 Advanced Docking Monitors both with pop up cameras. Windows 10 simply can't find the camera... there were zero instructions with the monitor. any suggestions? I can't believe both the monitor cameras are broken...
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