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‎05-10-2025 05:31 AM

HP Recommended
Product: HP All-in-One Desktop PC 24-cb1000i (4N1P2AV)
Operating System: Microsoft Windows 11

Hi Just to let HP desktop owners that there is a protective film over the internal camera and needs to be remove for better viewing.

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1 REPLY 1

‎05-11-2025 01:06 PM

HP Recommended

Hi @Mikef45 

 

Welcome to the HP Support Community!

 

That’s a great tip! 

 

Many HP All-in-One desktop users may not realize there's a protective film over the built-in camera, which can impact image clarity. Removing it should improve visibility and enhance video quality.

 

If anyone is experiencing blurry or distorted visuals, checking for and peeling off the film might be a simple fix! Thanks for sharing.
 

Let me know if you need help with any other camera settings or adjustments.

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
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