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HP All-in-One Desktop PC 27-cr1000i (8J0E1AV)

My All-In-One desktop is currently being repaired at HP.They keep pushing back the date for when it is going to be repaired. It has been with them for two months now, and there is still no sign of progress. Customer support always tells me that the screen has not yet shipped and that it is coming from China.

 

My question is, can I loan a laptop even though my computer being repaired is an All-In-One? I urgently need a laptop for my studies.

1 REPLY 1
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Hi @HoPiaa

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your desktop is under repair and it has been 2 months now. Not to worry I will help you to get a resolution to resolve the issue.

I'm sending a private message to assist you with the next action.

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

Gaya1238

 

HP Support


A_Gayathri
HP Support Community Administrator.
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