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Marko40
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Can't save the Display Control Settings!

HP Recommended
HP Pavilion All in One 27-xa0015ng
Microsoft Windows 10 (64-bit)

Hello,
I can not save the settings in the HP Display Control, in the task bar, after each restart with power interruption, user-defined settings, such as color adjustments / brightness / contrast, are reset to the factory standard!
(The factory standard is very yellowish and without contrast!)
Is a firmware update from HP necessary here?
Greetings from Germany
Manfred!

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TEJ1602
HP Support Agent
HP Support Agent
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Message 2 of 4
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@Marko40, Welcome to HP Support Community!

 

Let's try increasing the brightness of the laptops and check if that makes a difference,

Also, you may want to perform a color calibration to get the screen into your preference:

 

Before you start, make sure your monitor has been on for at least half an hour, so it's warmed up properly, and clean your monitor.
 

1. Right-click on the desktop and select Display settings
 

2. Click "Advanced display settings" at the bottom of the settings window.
 

display settings advanced

3. Verify that your monitor is set to the recommended, native resolution. If it's not, set it to the recommended resolution at least for this calibration process.

 

display settings resolution

 

4. Click "Color calibration" at the bottom of the advanced display settings window.
 

display settings color calibration

5. Click Next to start the colour calibration.

 

calibration1
 

The wizard will walk you through adjusting your colour settings. You'll:

  • Set the display to the factory default colour settings, if your monitor allows you to do that
  • Adjust your display's gamma to match a sample image

    calibration gamma

     
  • Adjust the brightness and contrast

    calibration brightness

Adjust the colour balance

calibration balance

6. 
At the end of the wizard, click Finish to save your settings.

 

calibration finish

You'll then be able to calibrate ClearType for sharper text.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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Marko40
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Hello TEJ1602,
the color calibration was removed with the Windows10 update 1903 !!!
It must be searched for and executed via the search field "dccw.exe"!
Now I can use the Windows 10 color calibration.
But my question was, why the HP DISPLAY CONTROL (in the system tray) does not save my settings!
I open the HP Display Control - click on ADVANCED - go to the "COLOR" tab - select USER-DEFINED on the left and set the desired color calibration using the red / green / blue controls!
Then I close (there is no save button) the HP Display Control!
After a restart, the HP Display Control is selected in this window ("COLOR") again Standard instead of User-defined with my values ​​!!!!!
What is the HP Display Control for, if my values / settings are not retained or saved?
Should I repeat the settings after every restart?
Every cheap monitor saves these settings, only HP does not!

I have updated the multimedia driver (HP Display Control Version sp104198.exe)!

HP Pavilion AiO 27-xa0015ng

Serial No. 8CC0161YRF

Produkt No. 8BW54EA#ABD

Greetings from Germany

Marko40

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Dragon-Fur
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Apologies for jumping in unannounced.

 

@Marko40 

 

See this answer from one of our French Experts of our English Community:

Avertissement HP Display Control

 

The very last bit reminds you to install the HP Display Control from the Windows Store.

 

It might be that your installation of the application is simply not working and perhaps needs to be uninstalled / reset / (re)installed.

Microsoft Store - HP Display Control

 

OS

Windows 10 version 15063.0 or higher

 

If there are settings for the app, they might be located in the "Advanced Options" for the App.

 

Settings > Apps > Apps and Features

Scroll down, find, Left-Click on HP Display Control

Click Advanced Options

 

Not?

Close, but Not?

Wrong, misdirected, weak excuse for an answer?

Simply ignore...

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

 

 

 

Dragon-Fur

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