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Marty1065
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Message 1 of 2
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Cloudy screen and negative image display on HP V242h monitor

HP Recommended
HP V242h
Microsoft Windows 10 (64-bit)

I started having problems with colors changed to black backgrounds and negative images. Today I am getting a cloudy effect on my screen, like the contrast has been adjusted. I have played with the monitor settings but didn't fix the problem.

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Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Marty1065

Thank you for posting on the HP Support Community.

  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?

While you respond to that, let's try these steps: 

  • Note Before you begin: Turn off the computer.
  • And disconnect all connected devices from the computer except the mouse and keyboard. This includes removing thumb drives and camera-type memory cards.

Step 1: Checking the power

Step 2: Displaying a built-in on-screen message

Step 3: Fixing a bad video connection

Step 4: Testing the video connection

Step 4: Connecting the monitor to a different computer

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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