Cloudy screen and negative image display on HP V242h monitor

[Marty1065]

I started having problems with colors changed to black backgrounds and negative images. Today I am getting a cloudy effect on my screen, like the contrast has been adjusted. I have played with the monitor settings but didn't fix the problem.

[Echo_Lake]

@Marty1065

Thank you for posting on the HP Support Community.

• Did this happen after a recent window or software update?
• Have you made any hardware/software changes?

While you respond to that, let's try these steps: 

• Note Before you begin: Turn off the computer.
• And disconnect all connected devices from the computer except the mouse and keyboard. This includes removing thumb drives and camera-type memory cards.

Step 1: Checking the power

Step 2: Displaying a built-in on-screen message

Step 3: Fixing a bad video connection

Step 4: Testing the video connection

Step 4: Connecting the monitor to a different computer

• Use the steps in this document:  https://support.hp.com/us-en/product/hp-value-23-inch-displays/7274744/model/10402854/document/c012... to resolve this issue or to determine if the monitor is defective.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.