Compatible Pen/Stylus for the HP Pavilion All-in-One 24-a250na

[Wellcept]

Hi,

I recently purchased the HP Pavilion All-in-One 24-a250na and discovered it supports pen inputs aswell.

I would like to know what is best compatible or "officialy" sold for it as I already mistakenly purchased a Surface Pro Pen which is incompatible.

Thanks in advance for any suggestions

[Dragon-Fur]

@Wellcept

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@Wellceptwrote:

Hi,

I recently purchased the HP Pavilion All-in-One 24-a250na and discovered it supports pen inputs aswell.

I would like to know what is best compatible or "officialy" sold for it as I already mistakenly purchased a Surface Pro Pen which is incompatible.

Thanks in advance for any suggestions

---

I cannot find that this unit supports an Active Stylus -- I have several data sources and none of them show the compatibility. 

I certainly might have missed something - can you name your source?

The "official" document is here:

HP PCs - Touchscreen Compatibility with Pen and Stylus

System Home page

HP Pavilion All-in-One 24-a250na

PartSurfer Product Number Z7C36EA  Origin UK

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For those reading - More Information, Extra bits...

Things that are the HP Pen

Find a Stylus for your computer

First, find the computer's exact Model name:

HP Notebook PCs - How Do I Find My Model Number or Product Number?

Next, search the document for a compatible stylus:

HP PCs - Touchscreen Compatibility with Pen and Stylus

If there is an HP Active Stylus available for your model, it should be included in the document.

Additional information can be found in Advisory Documents.

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Details and Extra Bits

Search the Compatibility Document 

• Open the document in your browser
• Click open both (all) categories (business and consumer) to expand the lists
• Examine the lists to find a match to your computer model
• Product Name contain an “m”? Consider this to be the same as the model with no “m”.
  • Example: HP Envy x360 15m-bp011dx is the same (and uses the same stylus) as HP Envy x360 15-bp011dx
• Use CTRL-F to open the webpage search bar – type in the model type of your computer, leaving off the “HP” prefix and stopping just before OR just after the “dash” in the name. “Less is better”.
  • Example: Spectre x360 15-   or   Spectre x360  or  even just Envy x360 (no size designator)
• If a match is found, examine the results to determine if there is a pen for your model group
  • Example: matches for Spectre x360 15 include model groups: Spectre x360 15-ap0xx, Spectre x360 15-bl0xx
• What about “xx0xx” as compared to “xx1xx”? Sometimes these are both the “same” (both support the same pen). 
  • Example: Envy x360 15-bq0xx is the same as Envy x360 15-bq1xx
  • If you are not sure, ask. (Know that response times vary widely – our community forum does not have access to the information and we, too, must ask to receive additional information.)

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Exceptions, Additional Information, and Advisory Documents (at this writing)

Too-Much-Information? 

Please ignore anything that does make sense to you or any information that does not apply to your situation...

Document: c05258845 Advisory: HP Pro Tablet Active Pen (K8P73AA) - The Stylus Battery Drains Quickly

Stylus: HP Pro Tablet Active Pen (K8P73AA)

Hardware platforms: HP Pro Tablet 408 G1, HP Pro Tablet Active Pen, HP Spectre Pro x360 G1 Convertible PC, HP Spectre Pro x360 G2 Convertible PC, HP x2 210 Detachable PC

Document: c05546045 Advisory:  Cannot Configure HP Active Pen Using Windows Settings

Stylus: NA

Hardware platforms: HP Elite x2 1012 G1, HP EliteBook x360 1030 G2, HP Pro x2 612 G2

Document:  c05631304 Advisory: Pen issue (Battery)

Stylus:  NA

Hardware platforms include (and may not be limited to): HP Active Pen, HP Elite x2 1012 G2, HP EliteBook x360 1030 G2, HP Pro x2 612 G2 Tablet, HP Pro x2 612 G2 Tablet (ENERGY STAR), HP Pro x2 612 G2 Tablet Bundle, HP Pro x2 612 G2 with Keyboard

Document:  c05854210 Advisory: HP ZBook x2 G4 Detachable Workstation - Specific Changed Function of Pen or Eras...

Stylus: NA

Hardware platforms: HP ZBook x2 G4 Detachable Workstation

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Drivers

• Not all stylus models require drivers.
• In general, the “latest” (newer) version of the driver is likely better.
• If unsure about the driver version, and if more than one version of the driver is listed, start with the older version – update the driver if / as needed.
• If you wish to do so, read the Information file(s) for the driver.

• If you wish to do so, read the Information file(s) for the driver.  If the information appears confusing, or if it does not apply to your situation, ignore it.

• Pen Device Information (if / as available) might be available in the Device Manager

1. Device Manager > View “Devices by type” AND “Show hidden devices”
2. Open category Human Interface Devices
3. Look for and Right-Click on “HID-compliant pen” > Properties
4. Tab Details > Under Property, Select “Hardware ids”

HP Pen Driver – Version 2.0.0.26

• Support for Pen models: HP Pen models 1MR94AA, Y0C43AV, and 1CP24AV
• ftp://ftp.hp.com/pub/softpaq/sp82001-82500/sp82491.exe

Information:

• ftp://ftp.hp.com/pub/softpaq/sp82001-82500/sp82491.html
• ftp://ftp.hp.com/pub/softpaq/sp82001-82500/sp82491.cva

HP Tilt Pen Driver - Version 1.0.0.5

• ftp://ftp.hp.com/pub/softpaq/sp84001-84500/exe

Information:

• ftp://ftp.hp.com/pub/softpaq/sp84001-84500/sp84007.html
• ftp://ftp.hp.com/pub/softpaq/sp84001-84500/sp84007.cva
• [Devices]

ACPI\VEN_ELAN&DEV_2514="ELAN EzTouchFilter"

ACPI\ELAN2514="ELAN EzTouchFilter"

HP Tilt Pen Driver - Version 1.0.0.5

• ftp://ftp.hp.com/pub/softpaq/sp84001-84500/exe

Information:

• ftp://ftp.hp.com/pub/softpaq/sp84001-84500/sp84495.cva
• ftp://ftp.hp.com/pub/softpaq/sp84001-84500/sp84495.html
• [Devices]

ACPI\VEN_ELAN&DEV_2514="ELAN EzTouchFilter"

ACPI\ELAN2514="ELAN EzTouchFilter"

HP Tilt Pen Driver - Version 1.0.0.19

• ftp://ftp.hp.com/pub/softpaq/sp84501-85000/exe

Information:

• ftp://ftp.hp.com/pub/softpaq/sp84501-85000/sp84984.html
• ftp://ftp.hp.com/pub/softpaq/sp84501-85000/sp84984.cva
• [Devices]

PCI\VEN_8086&DEV_591E&SUBSYS_845C103C="ELAN EzTouchFilter"

ACPI\VEN_ELAN&DEV_2514="ELAN EzTouchFilter"

ACPI\ELAN2514="ELAN EzTouchFilter"

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NOTES

• The stylus document is updated as new information becomes available
• Correct stylus not working? Check computer’s Software and Driver Page for a relevant firmware update.

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How-to

Link Contributed by  erico  -- Video Help – Setting Up Your HP Pen

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Purchase Options

Parts marked as available for purchase might be available from:  HP Parts Store

OR

Use your search engine to find the part at your favorite online store.

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Passive Pen / Stylus

If you do not find an active pen listed for your computer, consider the "passive" pen as mentioned in the stylus document.

Reminders:

• Passive pen is not the same thing as an active stylus.
• Passive pen does not act like an art pencil.
• Passive pen does not interact with Windows Ink.
• Passive pen can operate the desktop -- open icons, menus, activate programs.
• Passive pen does not have a battery nor does it contain any electronics used to interface with the screen. 
• Capacitive / Passive pen tips are "fat" to allow the pen to cover enough of the screen area to activate the "touch".  (See article below for actual terms and definitions.)
• Use your favorite search engine -- search for "active stylus versus capacitive stylus"

             One example:

             Artist Guide to Active vs Capacitive Styluses

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[Wellcept]

Hi,

Thanks for your reply.

It states in my device specifications "Pen and touch support with 10 touch points"  - Shown in image.

I also have a Windows Ink Workspace that intially showed me the Surface Pen usage which prompted my hasty purchase and actually managed to connect via bluetooth so the buttons work but has no pen input.

Not sure where to go now so I await your suggestions.

Thanks