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- Crooked or tilted Monitor on a new Pavilion

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01-04-2025 08:29 PM - edited 01-04-2025 08:31 PM
Crooked or tilted Monitor on a new Pavilion.
No satisfactory resolution to this issue asked by several other Customers.
So I just jamed a few old business cards under the front left corner.
Now, it's level and not bothering me anymore.
01-07-2025 08:11 AM
Hi @SimonStarkie,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to assist you.
It seems like an issue with the physical quality of your all in one PC and I apologize for any inconvenience this may have caused. We appreciate your understanding and patience.
I've sent you a private message with the instructions to get in touch with the HP phone support to assist you further. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link
Take care and have a good day.
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee
01-07-2025 10:53 AM - edited 01-07-2025 10:57 AM
So far, none of the other Cuatomers who have reported this problem have received satisfactory answers.
This is a known quality problem with your product.
There is no solution other than returning the whole system for a replacement.
That is really inconvenient.
Suggest you quality check EACH shipment BEFORE it is sent to your CUSTOMER's.