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‎12-26-2019 06:18 PM

HP Recommended
Product: Envy 700
Operating System: Microsoft Windows 10 (64-bit)

I just bought a new monitor that  displays 3840 x 2160.  As I was trying to install it I found that my Envy does not have a DP port so I  am not getting the full graphics.    I am only offered  2048 x 1280.  How can I add a DP port?

1 REPLY 1

‎12-26-2019 08:07 PM

HP Recommended

It's a hardware port. Your options are switching to another newer video card which has a DP or use a docking station of it is offered. There are DVI to DP converter but usually they are not that great and wouldn't offer higher resolutions. Good luck. 

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