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- HP Community
- Desktops
- Desktop Video, Display and Touch
- Dark area to the bottom of my Pavilion 22xi display

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05-06-2020 09:12 AM
Hello,
I own a Pavilion 22xi display. Just recently an issue arose for which an area around the bottom-middle of the monitor darkens out. This always happens when I first boot my computer during the day and when I turn it from standby to active mode, and much less frequently while I'm using it.
Normally, in order to temporarily fix it I have several working options: by simply rebooting the system, by replugging my HDMI cable to my display, by playing around with the DVI/HDMI/VGA settings (this requires several attempts), by manually reinstalling the graphic drivers.
I wonder if there's any way to permanently fix the issue.
05-13-2020 06:44 PM
I reviewed your post and I understand that you are facing issues with the monitor display.
Don’t worry, I assure you I will try my best to get this sorted.
Have you tested the monitor on a different computer?
Have you tried using a different HDMI cable or tried connecting using the VGA?
Meanwhile, I recommend you follow the below steps and check if it helps.
- Press the Auto or Autoselect button on the display.
- Press Menu, and select Factory Reset.
- Set the video resolution on the computer to match the native resolution of the display. (1920 x 1080 @ 60 Hz )
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee