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‎09-19-2022 03:07 AM

HP Recommended
Product: HP All-in-One 24 PC 24-cb0000a (3B5H5AV)
Operating System: Microsoft Windows 10 (64-bit)

Hello the Community,

 

My recently purchased HP AIO has developed a dark shadow down the left-hand side of the screen and is resisting all suggested remedies. I plan to take up the matter with Currys PC at Worksop tomorrow, but in the meantime would appreciate some feedback from any community member/s who have overcome this fault. I suspect it is a hardware issue. I may need a new monitor. Kind regards, David. 

Category:
1 person had the same question
1 REPLY 1

‎09-19-2022 05:38 AM

HP Recommended

Your have backlight failure

BeemerBiker_0-1663587396041.png

 

Put in original box is possible and return while still in warranty

If not in warranty it is (usually) easily repairable 

 

Thank you for using HP products and posting to the community.
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