Solved: Dead Pixels on Monitor - HP Support Community

arabnejad · ‎03-07-2022

2 months ago, I bought a HP M27f FHD Monitor, since last month, I noticed that there are some dead pixels in middle top corner and it become really annoying in a dark mode which I used on windows and my IDEs

I tried to contact you via whatsapp which was useless, someone, named Pulkit, start the conversation and just said hi, and then disappeared !!! (I was waiting for his/her reply for 30 minutes, but nothing 😞 )

Could you please let me know how I can request for a replacement ?

I also bought the HP additional coverage for this product ( 32 months remaining)

Prométhée · ‎03-07-2022

hi

you are here, in a user support community
So not exactly with hp support
To contact hp follow the instructions available from the hp site for your country

https://support.hp.com/gb-en/contact
Or try again with whatsapp

if you bought the screen elsewhere than the hp store, contact your reseller!

check this

Consumer legal guarantee

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Prométhée · ‎03-07-2022

hi