• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎05-04-2020 04:29 PM - edited ‎05-04-2020 04:34 PM

HP Recommended
Product: HP 22eb
Operating System: Microsoft Windows 10 (64-bit)

Hey there, so I've been trying to push my monitor refresh rate up to 75 hz, but every time I apply the changes I receive this message and my monitor automatically sleeps after 30 seconds. Is there any way to disable this message and disable the automatic sleep? The interesting thing is that when I apply the changes, the monitor does run at 75 hz.
screenshot (2).jpg

3 people had the same question
1 REPLY 1

‎05-13-2020 09:53 AM

HP Recommended

@somenullguy


Welcome to HP Community

 

I have gone through your Post and would like to help

 

I suggest you download the HP Connection Optimizer and the HP 22eb LCD Monitor Driver from this Link: https://support.hp.com/us-en/drivers/selfservice/hp-value-21-inch-displays/7274735/model/12780945

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.