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- HP Community
- Desktops
- Desktop Video, Display and Touch
- Display / Touchscreen is flickering

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10-26-2024 08:00 AM
Hello,
the Display of my Envy x360 15.6 inch Notebook is flickering like crazy recently and sometimes it just goes black for a maximum of 2 seconds. I did every single hardware / software test provided by HP but haven't gotten any error or warning.
Is this the consequence of using the convertable feature?
Which other potential causes are provoking this flimmering?
How do can I fix this problem?
Thanks in advance 🙂
Solved! Go to Solution.
10-29-2024 07:51 AM
Hi @Temmi,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to assist you.
I understand you're experiencing an issue with your Laptop screen flickering.
I apologize for any inconvenience this may have caused, I'm here to help you today.
Follow the below steps to access the BIOS menu.
1) Hold the power button for at least five seconds to turn off the computer. (Wait for a few seconds after releasing the power button)
2) Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu is displayed, press the f10 to access the BIOS menu.
If the issue appears on the BIOS, there is an issue with the hardware.
Or
Kindly refer to the steps on this link to update the BIOS and let me know if that fixes the issue.
Make sure you keep only the charger plugged in while updating the BIOS for your PC.
Click on the + sign next to BIOS and then download the file.
Open the file and follow the on-screen instructions to complete the update.
If the issue still persists, please click on this link for advance troubleshooting.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee
10-29-2024 09:14 AM
Hi @Temmi,
That's great! Happy to hear that the issue has been resolved. I appreciate your efforts in performing the steps to fix it and If you need further assistance feel free to reach out to us.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee