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- Display goes to "static" randomly - requires hard reboot to ...

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01-18-2023
06:49 AM
- last edited on
01-19-2023
03:53 AM
by
JessikaV
No error message seen - as display has gone to static hash.
HP Diagnostic check reports "No Issues Found"
The Intel driver for the 630 Graphics IS NOT compatible with this machine, as HP has developed a custom driver.
Unfortunately, the latest version of that custom driver will not install.
Additionally attempted the most recent BIOS update, and that installation failed as well.
HP EliteOne 1000 G1 Base Model 27-in 4K UHD All-in-One Business PC
Serial number: [Personal Information Removed]
Failed installation
The following install failed:
HP EliteOne 1000 G1 System BIOS (P10) (Failure Code: 0)
01-18-2023 09:53 AM
hi
""Display goes to "static" randomly -""
what do you mean exactly?
have you tried a more thorough test?
please perform the hardware tests
everything is explained in this link
HP PCs - Testing for Hardware Failures | HP® Customer Support
you may have an error code , failure ID (24-digit code) , as shown
if so, just give this code here
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