Showing results for 
Search instead for 
Did you mean: 
New member
2 1 0 0
Message 1 of 3
Flag Post

Display not fit whole screen

HP Recommended
HP EliteDisplay E243i
Microsoft Windows 10 (64-bit)

Perhaps, I have problem with HP EliteDisplay E243i monitors, and black border.

Computer is Dell Precision 7820.

Nvidia Quadro 600 with displayport connector.

I have got 3 monitors: 2 x HP and Dell U2412M.

Dell display work fine.

But the HP monitors have black borders at the top, left and right. Not at the bottom - and this is strange.

Into OSD -> Image scaling option is inactive.

Or maybe this is normal for this monitor?

Level 19
Level 19
92,611 92,489 11,971 25,525
Message 2 of 3
Flag Post
HP Recommended



What is your computer ? Please try few tests:


(a) swap one Dell monitor with HP monitor (still 3 monitors)

(b) use one Dell monitor and HP monitor (2 monitors only)


And post back the results.



**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

0 Kudos
New member
2 1 0 0
Message 3 of 3
Flag Post
HP Recommended

Thanks for help.

In this moment, I have found this movie

And the image

At the movie, the monitor have black border like mine.

I think this is natural for this monitor.



The other thing is that I do not understand why the 3-sided frame is advertised as an asset. For me it is a disadvantage.



0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation