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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Video, Display and Touch
- Display not showing anything. it shows black screen

Create an account on the HP Community to personalize your profile and ask a question
08-13-2021 01:33 PM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, I understand that your HP Monitor is not displaying images.
I have a few troubleshooting steps we could try to fix the issue:
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Turn off the computer.
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Disconnect all connected devices from the computer except the mouse, and keyboard. This includes removing thumb drives and camera-type memory cards.
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If the monitor has a detachable cable, obtain a second monitor cable for testing purposes.
And, also using a different cable, connect the monitor to another computer that has video. Turn on the monitor and the newly connected computer. What happens?
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If the monitor works, the video hardware on the original computer is likely to be the source of the problems. You can try connecting the original computer to another monitor that works to update its video drivers.
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If the monitor remains blank, repair or replaces the monitor.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee