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‎07-23-2021 03:30 PM

HP Recommended
Product: HP - X24ih 23.8" IPS LED FHD FreeSync Premium Monitor
Operating System: Microsoft Windows 7 (64-bit)

I just hook up a HP - X24ih 23.8" IPS LED FHD FreeSync Premium Monitor to a thinkcentre windows  computer using display port.  I'm using a insignia cable also. When i turn on the conmputer and monitor.  I get no signal inactive from the monitor.  I can't even see anything come up.  Lot of help is needed.

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1 person had the same question
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Accepted Solutions

‎07-24-2021 07:58 PM

HP Recommended

Update: I finally got it to work. I had the display port cable plugin to the wrong display port. I had to plug it into the graphic card display port plug in. So everything is working now.

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3 REPLIES 3

‎07-23-2021 06:15 PM

HP Recommended

@Gophrtd10000 

 

What is your thinkcentre windows computer ? How many video out ports it has ?

 

Regards.

BH
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‎07-23-2021 06:18 PM - edited ‎07-23-2021 06:27 PM

HP Recommended

I'm using windows 7 x64 bit

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‎07-24-2021 07:58 PM

HP Recommended

Update: I finally got it to work. I had the display port cable plugin to the wrong display port. I had to plug it into the graphic card display port plug in. So everything is working now.

Was this reply helpful? Yes No
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