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‎01-28-2021 10:14 AM

HP Recommended
Product: HP EliteDisplay E273m
Operating System: Microsoft Windows 10 (64-bit)

I'm having an issue with multiple HP EliteDisplay E273m monitors where I work.   After a random period of time the sound output on the monitor becomes completely distorted and robotic.  The computers are running Windows 10 64bit and have the latest drivers.  The only temporary fix seems to be to power the monitor off briefly and then back on.   Is anyone else out there experiencing this with these monitors?

4 people had the same question
1 REPLY 1

‎02-17-2021 03:15 AM

HP Recommended

I am having the same issue - it has happened twice since I purchased the monitor in June 2020. The sound becomes distorted seems to play at high speed with crackling and distortion too making using the monitor for online calls impossible. Switching it off and on again seems to fix it but it is unclear what triggers it to distort in the first place. I contacted the help centre who sent me a driver to install - not sure if this will work as I had already checked all drivers were up to date. Will have to wait and see.  

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