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Evolushunn
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Message 1 of 2
131
Flag Post

Dual monitors are operating as one monitor.

‎01-02-2021 04:17 PM

HP Recommended
Product: HP 21kd - 20.7 Inch monitor
Operating System: Microsoft Windows 10 (64-bit)

Yesterday my dual monitors were working properly.  I  could use each screen separately.  Today when I powered my system on, both screens are displaying the same thing. I have no idea what has happened between powering and rebooting, but it's like my system is not recognizing separate monitors.  I have tried the troubleshooting guide to no avail. Can someone help me with this issue? 

1 REPLY 1
banhien
Level 20
Level 20
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Message 2 of 2
Flag Post

‎01-03-2021 01:22 AM

HP Recommended

@Evolushunn 

 

Please check the setup again and use "Choose a display option" on the following guide

 

                    https://support.microsoft.com/en-us/windows/how-to-use-multiple-monitors-in-windows-10-329c6962-5a4d...

 

Regards.

 

BH
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