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HP Recommended
HP EliteDesk 800 65W G4 Base Model Desktop Mini PC
Microsoft Windows 11

Hi 

Hope somebody can help.

 

I have just purchased the EliteDesk 800 G4 with two display ports at the rear.  
I am having problems connecting two screens.  When i try and detect the second screen it doesn’t find it.  However if I use the second screen on its own it works fine.  So I know the screen works. 

Even installed the intel driver and support assistant which updated the driver to the latest one v31.0.101.2121.  But still doesn’t find the second screen. 

Thanks 

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