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- Error Message on Monitor won't leave screen and can't get ou...

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04-22-2019 09:25 AM
I am trying to use this monitor (HP w2007) as an extension of my laptop (HP Pavilion running Windows 10). When I first connected, I got an error message on the monitor saying "Input Signal Out of Range" and suggesting a change to the settings. I made the change, re-started the laptop, confirmed the changes were still saved, and the error message is still on the screen blocking what should be there. Question one: How do I get rid of this message since the setting has been changed?
Also, the monitor is putting itself into sleep mode after about 30 seconds, even if I am working with the applications my laptop has extended to the monitor. Question 2: How do I change the sleep mode settings on this monitor so that it will stay "awake" while I'm working on it?
Thanks in advance for all your help!
04-23-2019 01:55 PM
Welcome to the HP Support Community!
I recommend you update the BIOS and the graphics driver for the computer from the below link and check if it helps.
https://support.hp.com/in-en/drivers
If you continue facing the issue, I recommend you follow the steps in the below article and check if it helps.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee