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HP Recommended
HP Pavilion All-in-One - 24-r114
Microsoft Windows 11

Everytime I log in on my HP Pavilion All-in-One , I get a window saying Critical Update Needed, with a Download Update button. I have received this window 15 times.  Each time I have downloaded and run the executable file 15 times. Says I have completed the install.  About 48 hrs later the same window returns.  Is this a singular device window?  I have a HP x360 Convertible Laptop, but have not seen this window.  How can I get this window to work on my HP All-in-One?  How can I verify that I am not having a similar problem on my HP Convertible Laptop?

3 REPLIES 3
HP Recommended

Can you clarify what exactly is being offered?
take an image capture if possible!
maybe I'm wrong, but I'm thinking here about an update via support assistant..
but anyway, it doesn't work, don't insist ignore it for now

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Everytime I log in on my HP Pavilion All-in-One , I get a window saying Critical Update Needed for HP Display Control, with a Download Update button. I have received this window 15 times.   I have downloaded and run the executable each time. Says I have completed the install.  About 48 hrs later the same window returns.  Is this a singular device window?  I have a HP x360 Convertible Laptop, but have not seen this window.  How can I get this window to work? 

HP Recommended

we have a number of messages about this!
try this

https://ftp.ext.hp.com/pub/softpaq/sp138501-139000/sp138583.html

TITLE: HP Display Control

VERSION: 4.8.57.0 REV: A PASS: 1

https://ftp.hp.com/pub/softpaq/sp138501-139000/sp138583.exe 

or

 

HP Display Control

4.8.67.0 Rev.A41.6 MBMay 5, 2022Download

does it look even more recent from here

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-all-in-one-pc-27-d0000i/37914264
uninstall this software and if necessary use the latter:

https://apps.microsoft.com/store/detail/hp-display-center/9NT6FQ9KQF90?hl=fr-fr&gl=FR

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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