• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎06-07-2020 12:45 PM

HP Recommended
Product: Touch smart 520
Operating System: Microsoft Windows 10 (64-bit)

I have a Touchsmart 520 and am trying to set up a second monitor so I can extend my desktop to another screen. If I use a VGA video adaptor will this work? Or will this simply mirror the screen rather than extending / spanning across the two screens? I am looking to extend / span rather than mirror. 
Thanks

2 REPLIES 2

‎06-07-2020 03:46 PM

HP Recommended

@Ewan0707 

 

What is your HP TouchSmart 520 ? For example HP TouchSmart 520-1030, its specs:

 

           https://support.hp.com/us-en/document/c03023117/

 

It does not have video out port. You have to use USB-video out. Please read the following information first

 

               https://www.startech.com/au/faq/usb-video-adapters-what-is-a-usb-video-adapter

 

For example

 

               https://www.officeworks.com.au/shop/officeworks/p/comsol-usb-to-dvi-hdmi-vga-adaptor-cou2dhvad

 

Regards.

 

        

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎06-09-2020 07:56 AM

HP Recommended

Thanks very much - have got it working. 

One further question - I am using a USB to HDMI video adapter which can cope with 1080p and is set to that resolution in the adapter settings, but when I try and change the resolution of my second monitor to 1080 in Display settings, the picture goes blank. It only seems to take a lower resolution. Is this a known issue with a second monitor on a Touchsmart 520 1030? I have disabled the touchscreen capability. 
Thanks

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.