-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Video, Display and Touch
- Firmware update problem - HP E27q G4 QHD

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
10-12-2023 07:05 AM
Product: HP E27q G4 QHD Monitor
Operating System: Microsoft Windows 11
I try to upgrade the firmware of the HP E27q G4 QHD from 1.0.1.0 to 1.0.4.0
the link : HP E27q G4 QHD Monitor Software and Driver Downloads | HP® Customer Support
All goes well and it detects the monitor and says it is updateing the monitor and USB Hub.
When it is done it ask to reboot the PC and then remove the power from the monitor wait 20 sec. and put the power back in.
But then the firmware is still 1.0.1.0
I tried it a couple of times and still the same problem. It just does not want to update?
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.