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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎08-19-2025 01:09 AM

HP Recommended

Product name HP Laptop 14-gr0xxx

 

Problem: Flickering display

Reply
1 REPLY 1

‎08-20-2025 10:52 AM

HP Recommended

@Nivedita07, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

If you're experiencing a flickering display on your HP Laptop 14-gr0xxx, here are a few steps you can take to resolve the issue:

 

Restart Your Laptop: Sometimes a simple restart can solve display flickering issues.

Update Graphics Drivers: Ensure your graphics drivers are up to date. Visit the HP support website or use Windows Update to check for the latest driver updates.

Adjust Refresh Rate: Go to display settings and adjust the refresh rate to match the optimal settings for your display.

Check Cables and Connections: Ensure all internal and external display cables are securely connected.

 

Also, I suggest you refer to this guide for further troubleshooting steps: HP Notebook and All-in-One PCs - Troubleshooting screen issues (Windows 11, 10) | HP® Support

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

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