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I am trying to find out how to file a formal complaint with HP. I have asked twice now to raise a formal complaint and both times have been told it is not possible and to just wait for the outcome of my repair. Does anyone have an email or contact for the HP Legal Department?

2 REPLIES 2
HP Recommended

@Debbs82 

 

Welcome to the HP English Community --

 

===============================================

 

What else?

 

We have a Community Moderation team.

I will send your comments ahead for evaluation.

 

Should there be a follow up response, look for a message here before the agent uses other means to contact you.

 

----------------------------------------------------------------

 

Request for Review – Please Read

 

A request has been submitted to our HP Community moderators for review and evaluation of your concern.

 

Worth Noting

  • Our HP Community is a peer-to-peer user group.
  • We are not HP Technical Support -- We are not associated with HP Sales, Service, or Warranty.
  • Our request for assistance on your behalf does not guarantee HP will respond nor does our request influence the outcome.
  • The time frame (how long it takes) to receive a response from HP is not controlled by the Community.

Important

 

  • HP does not free-post HP Support numbers on the Internet.  Not.  Not in secret, not in chat, not in pop-ups, and not so a nice technician can call you back, sneak into your computer, and then tell you your computer is full of bugs.

 

  • Be wary of any posted messages in the Community containing phone or email links – these are likely scammers who mean you harm.

 

  • Please do not post any personal information in the Community.  We are a public resource.

 

  • Be very careful when out on the Internet looking for help - one little dot, space, or letter out of place can land you in trouble.

 

HP Support  HP World-Wide Support

In-Warranty product case submission

Select your region and follow the prompts

 

================================================

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

 

Dragon-Fur

HP Recommended

This link shows how to get warranty information.
Click here to read how to dispute a warranty.

Click here for: Rights in the UK

to contact an agent:
your support page
Select the product you need help with and scroll down to support options.
Select "Contact us". You can change country and language if necessary.


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.