Get me out of greyscale back to color

[MaryLmua]

I I need to get my monitor laptop to show colors.  Just showing greyscale

[A_Gayathri]

Hi @MaryLmua,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand your HP 17.3-inch Laptop PC 17-c0000 is displaying in greyscale instead of color, try these steps to resolve the issue:

Check Color Settings:

• Right-click on the desktop and select Display settings.
• Scroll down and click on Advanced display settings.
• Click on Color calibration and follow the wizard to calibrate your display.

Check Graphics Settings:

• Right-click on the desktop and select Graphics Properties or Intel Graphics Settings (depending on your graphics card).
• Look for options related to color or display settings and make sure that the color settings are set to default or standard mode.

Check Accessibility Settings:

• Go to Settings > Ease of Access > Color filters.
• Ensure that color filters are turned off or set to None.

Update or Reinstall Graphics Drivers:

• Go to Device Manager (right-click the Start menu and select it).
• Expand the Display adapters section.
• Right-click on your graphics card and select Update driver. Follow the prompts to search for updated drivers.
• If updating doesn’t work, you can try uninstalling the driver and then restarting your laptop. Windows should automatically reinstall the driver.

Check Display Cable and Connections:

• If you are using an external monitor, check the connections between the laptop and the monitor to ensure they are secure.

Restart Your Laptop:

• Sometimes a simple restart can fix display issues.

Refer to this document: HP 17.3 inch Laptop PC 17-c0000 (2W0J5AV) User manual 

 HP Notebook and All-in-One PCs - Troubleshooting screen issues (Windows 11, 10)
 

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.