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- HP Community
- Desktops
- Desktop Video, Display and Touch
- Getting Support for Monitors

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03-23-2021 03:34 PM
URL Hell. Dear folks and HP. I purchased a set of Monitors and now I need support/warranty on one of the pair. The issue is that the power light is solid amber and the display shows. However, if I press the power button and turn off the monitor it may or may not come back on. I tried several things to resolve my issue and I've been at the point that I need an exchange or repair of the monitor. I go through the support site and I get to the monitor section and when I enter my serial number the system cannot find it. I entered the other monitor's serial number as well. Looks like these aren't in the system or the system is broken.
Can someone give me the phone number of support that I can talk to and get this repaired or replaced? It was never this hard before.
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03-24-2021 11:17 AM - last edited on 03-24-2021 11:26 AM by MarcusC
ok, I used a different device to get through the URL and poor web design and got a couple of contact methods.
Phone
English and Spanish for most products. In-warranty products receive free phone support. Out-of-warranty products may require a fee for phone support
7 days a week 24 hours a day (Excluding public holidays)
[content removed]
03-24-2021 11:17 AM - last edited on 03-24-2021 11:26 AM by MarcusC
ok, I used a different device to get through the URL and poor web design and got a couple of contact methods.
Phone
English and Spanish for most products. In-warranty products receive free phone support. Out-of-warranty products may require a fee for phone support
7 days a week 24 hours a day (Excluding public holidays)
[content removed]